Contact Support

Need help with your KashKlaw instance? We're here to assist you.

Get in Touch

For support inquiries, technical issues, or general questions, reach out to our team:

We typically respond within 1-2 business days

Frequently Asked Questions

How do I reset my API keys?

Go to your Dashboard, find the Settings or API Keys section, update your keys, and click Save. Restart your instance for changes to take effect. See the API Key Setup Guide for detailed instructions.

My instance won't start

Check that your API keys are valid and your subscription is active. Common issues include expired API keys, insufficient credits with your AI provider, or a lapsed subscription. If the problem persists, try deleting and redeploying your instance.

How do I cancel my subscription?

Go to your Dashboard, find the Subscription section, and click "Manage Subscription". This will take you to the Stripe Customer Portal where you can cancel or modify your plan.

Is my data secure?

Yes. Each instance runs in an isolated Docker container with dedicated resources. Your API keys are encrypted at rest and only accessible to your machine. All connections use HTTPS with automatic TLS via VPS Docker.io.

How do I get an API key?

Visit our API Key Setup Guide for step-by-step instructions on obtaining keys from Anthropic (Claude) or OpenAI (ChatGPT).

Additional Resources

Documentation — Browse our complete documentation and guides

Status Page — Check current system health and incident reports